1.1 "Buyer" means the individual or organisation who buys or agrees to buy the Goods from the Seller;
1.2 "Contract" means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;
1.3 "Goods" means the articles that the Buyer agrees to buy from the Seller;
1.4 "Seller" means Wonder In Wood 'The German Christmas Shop'
1.5 "Terms and Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
2.1 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.
2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
3.1 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
3.2 Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.
PRICE AND PAYMENT 4.
4.1 The Price of the Goods shall be that stipulated on the Seller's Web site. The Price is inclusive of VAT. The Price of delivery will be added.
4.2 The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer's shopping cart prior to confirming the order.
4.3 After the order is received the Seller shall confirm by email the details..
4.4 Payment of the Price plus VAT and delivery charges must be made in full before dispatch of the Goods.
RIGHTS OF SELLER 5.
5.1 The Seller reserves the right to adjust the price and specification of any item on the Web site at its discretion.
5.2 The Seller reserves the right to withdraw any goods from the Web site at any time.
5.3 The Seller shall not be liable to anyone for withdrawing any Goods from the Web site or for refusing to process an order.
6.1 The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller. Slight variation in colour may occur due to the nature of the product and or due to the photo / images / web colour, not being 100% accurate and is not a fault of the product.
7.1 Goods will normally be dispatched within 2 working days of receipt of order.
7.2 Goods supplied within the UK will normally be delivered within 10 working days of receipt of order.
7.3 Goods supplied outside the UK will normally be delivered within 14 working days of receipt of order.
7.3a Goods are not classed as missing until 21 days after dispatch.
7.4 Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.
7.5 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
7.6 Delivery of the Goods shall be made to the Buyer's address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
7.7 Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.
REFUND AND RETURN 8.
8.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller email: firstname.lastname@example.org within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
8.2 Where a claim of defect or damage is made the Goods shall be returned by the Buyer to the Seller. The Buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.
8.3 Goods must be returned by the Buyer and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (including delivery charges, if any, and return postal charges) within 30 days of cancellation. However, if the Buyer fails to return the Goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the Goods from the Buyer.
8.4 Goods to be returned must clearly show the order number obtained from the Seller.
8.5 Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage.
LIMITATION OF LIABILITY 9.
9.1 Except as may be implied by law, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.
9.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller's agents or employees.
FORCE MAJEURE 10.
10.1 The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, and the Seller shall be entitled to a reasonable extension of its obligations.
11.1 If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.
CHANGES TO TERMS AND CONDITIONS 12.
12.1 The Seller shall be entitled to alter these Terms and Conditions at any time. but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase. We suggest a regular return to this page to check for any changes.
GOVERNING LAW AND JURISDICTION 13.
13.1 These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
Privacy and Security:
Wonder In Wood ‘The German Christmas Shop', provide a secure online ordering environment by using SSL ( Secure Sockets Layer ) technology for the encryption of card information.
We will not sell or share any of your information with any parties at any time. Your information is only used for the completing of orders. We do not store your card information on any servers or computers longer then is necessary to complete your order. We DO NOT store any of your browsing preferences or share any of your information with any third parties.
You will notice that when entering card information on the checkout pages you are working on a secure web site. This is signified when the page address reads https:// the letter ‘s' at the end of the string indicates that you have been transferred to a secure page using SSL ( secure sockets layer technology for the encryption of card information.
When your order is received the requested items are assembled for your order, only then, your card details are processed. If you have any questions or are unsure about the security of shopping online we are happy to answer your questions by email or telephone.
You may also place your order by telephone.